Vendor Docs
Third-party vendor documentation and integration guides
Overview
Documentation for third-party tools and vendors used in service delivery, including integration guides and configuration standards.
Vendor Categories
| Vendor |
Purpose |
Documentation |
| CrowdStrike |
EDR/XDR |
Deployment, configuration |
| SentinelOne |
EDR |
Deployment, configuration |
| Microsoft Defender |
EDR (M365) |
Configuration, policies |
| Palo Alto |
Firewall, SASE |
Configuration standards |
| Vendor |
Purpose |
Documentation |
| Drata |
Compliance automation |
Integration, evidence |
| Vanta |
Compliance automation |
Integration, evidence |
| Secureframe |
Compliance automation |
Integration, evidence |
| Platform |
Documentation Topics |
| AWS |
Security Hub, GuardDuty, IAM |
| Azure |
Sentinel, Defender, Entra ID |
| GCP |
Security Command Center, IAM |
| Vendor |
Purpose |
Documentation |
| ConnectWise |
RMM/PSA |
Integration, automation |
| Datto |
RMM/Backup |
Deployment, monitoring |
Vendor Evaluation Framework
When evaluating new vendors:
1. Security assessment (vendor security questionnaire)
2. Integration requirements
3. Pricing model analysis
4. Support quality
5. Roadmap alignment
See Vendor Selection SOP for process.
| Vendor |
Account Manager |
Support |
| [Vendor] |
[Contact] |
[Support info] |
Integration Patterns
Standard Integrations
| From |
To |
Purpose |
| SIEM |
Ticketing |
Alert management |
| Compliance platform |
Document store |
Evidence collection |
| Cloud |
Vulnerability scanner |
Continuous assessment |